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Tomtom home my account
Tomtom home my account












  1. Tomtom home my account how to#
  2. Tomtom home my account update#

I think you need to look at firstly adding a warning to the website and HOME, secondly there may be a legal position of altering personal content and information It does not mention that it will delete favourites and alter content (TomTom GO, GO x00, GO x10, ONE 1st Edition, ONE 2nd Edition) "For a list of changes made in this application please see So, 6141 tells me: I agree with that, and checked the warnings.:

Tomtom home my account update#

The list of updates on HOME do not make any mention of the feature/characteristic/bug which basically deletes content, all it says on HOME is "We recommend you update so you have the latest features and the best performance on your TomTom" While I could restore from my previous backup, you suggested that it may be possible to recover the "lost" favourites post backup. In our conversation we discussed that I had not backed up my device in around 6 months, and that installing 7.900 to my One v2 had wiped favourites. When you call us, please quote the Reference Number of this email communication:. Please state the phone number that I can call you on, and also state the best times to contact you between the hours of Monday to Friday 9am to 5.30pm. I would like to talk to you about this situation. We would like to thank you for your correspondance with TomTom Customer Support.

Tomtom home my account how to#

Please also look at the following webpage in how to do this:-ĭepending on which TomTom device you have and which maps you have installed, a backup can take anything up to 1 hour to complete. Paste all the files into the backup folder. Go to your backup Folder that you have created and double click into it. Select and copy all of the contents of the TomTom device. On a Mac, you will see the TomTom device on the Desktop, double click into it. Go to your Backup folder on your desktop that you have created, double left click into it and click on 'Edit -> Paste' Click on Edit -> Select All, then click on 'Edit -> Copy' On a PC, Open 'My Computer', you will see the TomTom as a removable storage device, e.g. STEP 2 Copy the contents of your TomTom to your Backup Folder On a Mac, create a folder on the desktop and call it 'Backup'. On a PC, create a new folder on your desktop and call it 'Backup' Connect your TomTom to your computer and switch it on Just in case you want to update your device again when it prompts you I suggest you back up your device manually (just to protect the information you have stored). We certainly don't want you to lose confidence in our product as we are constantly trying to make improvements with our updates to make the our TomToms work more efficiently. As I stated on the phone this does not happen often and when it does it only seems to have done it with the 7.9 application. Just to reiterate I apologise if I misled you in this situation.

tomtom home my account

Thank you for contacting TomTom Customer Support with regards to your Here's the outcome of my incident, I've edited out some details /theme_assets/9171351/1181f8f514e03c276d276ca3ecc72ad3819c0bed.Raise a support call to let them know if you're unhappy about the wipe, but dont expect a fix if you've not backed everything up

tomtom home my account tomtom home my account

The TomTom Digital Assistant Get in touch Contact us Email us Search for Answers Type here ///theme_assets/9171351/d12dc50aeb0859a9a7e6a5ec6bb14ac90bca28a7.js ///theme_assets/9171351/043333da0356d774e96fd4f3332d8465cfa172af.json The TomTom Digital Assistant Type a message.














Tomtom home my account